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Choosing AI Models

Each tool — Activity Summarizer, Extractor, and ToolboxAI — has its own Provider and Model setting under Settings → Tool Settings, so you can pick a different tradeoff of cost, speed, and capability for each one. There's no single right answer — it depends on how much reasoning that tool actually needs to do.

The general tradeoff​

Within both OpenAI's and Anthropic's current lineups, ToolboxAI offers a small/fast tier, a mid tier, and a large/most-capable tier:

ProviderSmallest / cheapest / fastestMid-tierLargest / most capable
OpenAIGPT-5.6 Luna (Recommended default)GPT-5.6 TerraGPT-5.6 Sol
AnthropicClaude Haiku 4.5 (Recommended default)Claude Sonnet 5Claude Opus 5

As you move from left to right in either row: cost per request goes up, response time gets a little slower, and the model gets meaningfully better at nuanced reasoning, following complex instructions, and handling messy or ambiguous data. Exact pricing changes over time — check OpenAI's pricing page or Anthropic's pricing page for current rates before deciding at scale.

Picking a model per tool​

Activity Summarizer — usually a good fit for the smallest tier (GPT-5.6 Luna or Claude Haiku 4.5). Summarizing a thread of activities is a fairly bounded task, and it runs often, so cost and speed usually matter more here than squeezing out marginal quality gains.

Extractor — depends on how many fields you're extracting and how well-structured your source data (activities, notes) is. If you're pulling a handful of well-defined fields, the smallest tier is usually enough. If you're asking it to infer fields from noisy, unstructured activity notes, step up to the mid tier (GPT-5.6 Terra or Claude Sonnet 5) for better accuracy.

ToolboxAI — this is the tool users interact with directly and ask open-ended questions, so it benefits the most from a stronger model. The mid tier (GPT-5.6 Terra or Claude Sonnet 5) is a solid default; consider the largest tier (GPT-5.6 Sol or Claude Opus 5) if your users are asking complex, multi-step questions or you're seeing ToolboxAI give shallow or incorrect answers on the mid tier.

Older model versions​

Each provider's dropdown also lists older model lines you can pin to directly — for OpenAI, GPT-5.4 (nano/mini/full), GPT-5, and GPT-4.1 (mini/full); for Anthropic, Claude Sonnet 4.6, Sonnet 4.5, Opus 4.8, and Opus 4.7. These stay available for teams standardizing on a specific version they've already validated, but the current GPT-5.6 and Claude 5/4.5 lines above are the recommended starting point for new setups.

Custom models​

If you want to use a specific model not listed in the dropdown (a newer release, or a specific dated snapshot), choose Custom model... and enter the exact model identifier (e.g. gpt-5.6-luna) in the field that appears. ToolboxAI will pass that identifier straight through to the provider, so it needs to match the provider's API exactly.